Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Author: Aarti
Is the agent meeting the defined SLA time for responding to the customer?Â
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
WhatsApp Automation for Dubai Clinics
Dubai’s clinics are under pressure to reduce ...
AI Agents have become the core of how modern businesses scale support, improve engagement,...
Top 10 AI Chatbots for E-commerceShopping has changed. It’s no longer about just browsin...
AI Adoption in UAE Retail
AI is changing the retail landscape in the UAE. Retailers are e...
If you’re running outbound sales the same way you did three years ago, chances are youâ€...
You’ve just taken on a new sales territory, and your first week is already a whirlwind o...
If you work in banking or insurance, you’ll know that generating quotes and processing c...
Automate First Notice of Loss with AI call
For insurance providers, First Notice of Loss ...
Let’s say a customer lands on your website looking for a solution. In one scenario, the ...
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