Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Author: Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Set up your WhatsApp commerce shop with WhatsApp Business and WhatsApp API - How to mark...
Post-purchase customer experience involves your customers' interactions and experiences ...
Live chat support has emerged as one of the most efficient techniques for customer reten...
In the not-too-distant past, customer service in the hospitality industry relied heavily...
Whether offline or online, customers expect to search for and order products at their di...
In today’s fast-paced world, customer expectations demand immediate and precise respons...
Envision pouring your soul into your online business, only to be confronted with distres...
In today's competitive market, customer experience is the new battleground, and AI is th...
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
The shift from traditional code-based automation development to no-code AI solutions has ...
Increasingly, businesses are integrating Conversational AI into their customer service s...
Businesses worldwide always look for ways to stay ahead of their competition and improve...
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’r...
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
The world is fascinated by artificial intelligence. We are amazed at texts generated by ...
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