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Author: Harshitha Raj

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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
startup tools
5 Mins
tools for startups
startup tools
500+ Startup Tools Curated Just For You
  • November 12th, 2019 / 5 Mins read
  • Harshitha Raj
We understand how taxing it can be to perform several activities and wear multiple hats in...
AI
7 Mins
WhatsApp chatbot challenges
AI
4 Big UX/UI WhatsApp Chatbot Challenges and How to Tackle them
  • August 30th, 2019 / 7 Mins read
  • Harshitha Raj
The best way to learn how to prepare for the future is to look at the past. As we talk a...
customer support
4 Mins
WhatsApp chatbot revolution
customer support
WhatsApp Chatbots- Not Just a Mere Trend But a Revolution
  • June 24th, 2019 / 4 Mins read
  • Harshitha Raj
The need for WhatsApp chatbots Whatsapp Chatbots have successfully revolutionized ...
customer support
5 Mins
WhatsApp Bot A Guide for India in 2020
customer support
WhatsApp Bot: A Guide for India in 2020
  • June 19th, 2019 / 5 Mins read
  • Harshitha Raj
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide f...
whatsapp
4 Mins
whatsapp chatbots
whatsapp
Robots on WhatsApp: The Coming of WhatsApp Chatbots
  • June 17th, 2019 / 4 Mins read
  • Harshitha Raj
A Robot on WhatsApp sounds like a dystopic fantasy for many, but experts suggest it's alr...
chatbot
6 Mins
Chatbots for WhatsApp - a guide
chatbot
Chatbots for WhatsApp: A Beginners Guide
  • May 30th, 2019 / 6 Mins read
  • Harshitha Raj
WhatsApp has launched a suite of new product features over the past couple of quarters; ...
customer support
12 Mins
conversation on customer support
customer support
The Un-CEO Series – Samuel Gier, MilkBasket’s Herald of Success
  • March 14th, 2019 / 12 Mins read
  • Harshitha Raj
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
conversational support
5 Mins
chatbots on the market
conversational support
Chatbot4u Alternatives: List of Alternatives for Chatbot4u
  • February 11th, 2019 / 5 Mins read
  • Harshitha Raj
In this blog post, we will be discussing the best alternatives for Chatbot4u. Like we pub...
5 Mins
WE’VE LAUNCHED SOME COOL NEW FEATURES!
  • December 18th, 2018 / 5 Mins read
  • Harshitha Raj
Clone your recipes and save time while creating multiple recipes ? If you're using trigger...
conversational support
4 Mins
Verloop raises $3 Million
conversational support
Verloop.io Raises Fund to Enhance its Conversational Support Platform
  • November 26th, 2018 / 4 Mins read
  • Harshitha Raj
Bengaluru, 26th November 2018: Verloop, the GrowthStory-promoted SaaS customer engagement ...
magento chatbots
7 Mins
guide for magento chatbots
magento chatbots
Magento Chatbots: A Definitive Guide to Success
  • November 19th, 2018 / 7 Mins read
  • Harshitha Raj
Magento is one of the most powerful eCommerce platforms in the world. With tons of customi...
Conversational AI
10 Mins
ecommerce chatbots
Conversational AI
Create a Chatbot: Why Your Ecommerce Platform Needs a Chatbot Today
  • October 30th, 2018 / 10 Mins read
  • Harshitha Raj
If you're running an e-commerce store, you don't need me to tell you that it's a difficu...
b2b sales
11 Mins
b2b sales guide
b2b sales
The Ultimate Guide to Closing B2B Sales
  • October 25th, 2018 / 11 Mins read
  • Harshitha Raj
B2B sales. Let's start off simple. What are B2B Sales? B2B is shorthan...
email
12 Mins
decline of email
email
Is Email Marketing Dead? The Rise and Fall of Email [Detailed Analysis]
  • October 22nd, 2018 / 12 Mins read
  • Harshitha Raj
There are various researched being conduct in order to analyse whether Email marketing i...
chatbot
9 Mins
measuring performance of website chatbot
chatbot
Chatbot Websites, and The Future of Website Metrics
  • October 1st, 2018 / 9 Mins read
  • Harshitha Raj
In this blog, we will be covering what are the important website metrics to be evaluated ...

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