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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
AI
5 Mins
ai in customer service
AI
Faster, Smarter, Better — AI is Improving Customer Service
  • May 3rd, 2023 / 5 Mins read
  • Harshitha Raj
In today's competitive market, customer experience is the new battleground, and AI is th...
Awards
5 Mins
tekpon best customer service 2023
Awards
Verloop.io Leads the Pack: Named Best Customer Service Software of 2023 by Tekpon
  • April 28th, 2023 / 5 Mins read
  • Harshitha Raj
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
Conversational AI
5 Mins
no code chatbot solutions
Conversational AI
Shifting from Code-Based to No-Code Conversational AI Solutions
  • April 27th, 2023 / 5 Mins read
  • Harshitha Raj
The shift from traditional code-based automation development to no-code AI solutions has ...
chatbots
3 Mins
Conversational AI 2023
chatbots
What Lies Ahead: Forecasts for Conversational AI in the Year 2023 & Beyond
  • April 21st, 2023 / 3 Mins read
  • Harshitha Raj
Increasingly, businesses are integrating Conversational AI into their customer service s...
chatbots
4 Mins
Chatbot 18 Customer Engagement Support and Marketing
chatbots
Harnessing the Power of Conversational AI: Enhancing Customer Support and Marketing Strategies
  • April 20th, 2023 / 4 Mins read
  • Harshitha Raj
Businesses worldwide always look for ways to stay ahead of their competition and improve...
whatsapp
5 Mins
Verloop.io joins WhatsApp as a BSP
whatsapp
Scale Effortless Support on WhatsApp with Verloop.io
  • April 12th, 2023 / 5 Mins read
  • Harshitha Raj
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’r...
whatsapp business
5 Mins
whatsapp location
whatsapp business
WhatsApp Business New Interactive Template – Location Sharing
  • April 11th, 2023 / 5 Mins read
  • Aarti Nair
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
Generative AI
5 Mins
generative ai in customer service
Generative AI
Rebuild Customer Support With Generative AI Solution
  • April 6th, 2023 / 5 Mins read
  • Julia Serdiuk
The world is fascinated by artificial intelligence. We are amazed at texts generated by ...
G2
2 Mins
g2 blog
G2
Verloop.io Brings Home 50 Badges in G2’s Spring Report 2023
  • April 5th, 2023 / 2 Mins read
  • Harshitha Raj
Verloop.io outshines its competitors again on the latest G2 Spring 2023 Report. With 50 ...
Conversational AI
5 Mins
Bot Builder - A Self-Serve Customer Service Tool at Your Fingertips
Conversational AI
Bot Builder – A Self-Serve Customer Service Tool at Your Fingertips 
  • April 3rd, 2023 / 5 Mins read
  • Harshitha Raj
Today, we bring you the self-serve Bot Builder. We at Verloop.io are solemnly com...
Conversational AI
5 Mins
Advancements in Conversational AI
Conversational AI
The Future of Conversational AI: A Look at Emerging AI Technologies
  • March 30th, 2023 / 5 Mins read
  • Harshitha Raj
Conversational AI solutions are is in its next phase with the emergence of Generative AI...
customer support
5 Mins
chatbot to live agent transfer
customer support
Smart Routing: The Right Way to Engage Your Customers
  • March 23rd, 2023 / 5 Mins read
  • Harshitha Raj
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
Conversational AI
5 Mins
ai summary
Conversational AI
Verloop.io Launches a New Generative AI Feature- AI Summary
  • March 9th, 2023 / 5 Mins read
  • Harshitha Raj
Verloop.io Launches a New Generative AI Feature - AI Summary We are launching a new AI...
contact centre
5 Mins
3 contact centre challenges
contact centre
3 Burning Contact Centre Challenges Voice AI Solves With Ease
  • March 3rd, 2023 / 5 Mins read
  • Harshitha Raj
Call centres are way ahead of the time when they had no choice but to work around proble...
customer support
5 Mins
7 features that make a good website chatbot great
customer support
7 Features That Make A Good Website Chatbot Great
  • March 2nd, 2023 / 5 Mins read
  • Harshitha Raj
There’s no reason why any customer support experience should be hindered, for you and ...

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Verloop Labs, Inc
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