Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: banking
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
Imagine a customer needs to freeze their card immediately after noticing an unauthorised ...
Think about the last time you checked your bank balance or made a transaction. Chances a...
Chatbots applications for industries have been the technological talk of the town. Over ...
Aren't your agents tied up answering the simplest of questions and piled up with tons of...
About ADIB
Listed as the UAE’s best bank by Forbes, Abu Dhabi Islamic Bank (ADIB), e...
The BFSI industry was already in motion of digitalization when the pandemic hit. However,...
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