Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Prompt writing has emerged as a transformative tool across various creative domains, be i...
Did you know that increasing customer retention rates by just 5% can boost profits by a ...
If you’re involved in a customer facing role, you'll often find yourself face-to-face ...
In the world of business, the distinction between thriving companies and those that fade...
We're excited to introduce to you a valuable integration that's designed to make your in...
Generative AI is at the vanguard of technological evaluations of recent developments in ...
Running a thriving print-on-demand business is incredibly fulfilling. Seeing a constant ...
One of the most promising and transformative developments in recent years is Generative ...
G2's Fall 2023 Report is here, and Verloop.io is again making waves in the industry. We a...
We're thrilled to introduce our latest breakthrough – the Smart Block.
The Smart Blo...
The crucial need to access mental health remedies at any given point is not just a want b...
In today's dynamic digital landscape, customer engagement has evolved beyond traditional...
Welcome to the ever-evolving banking world, where machines don't just count your money; ...
Our quarterly scorecard by G2 is here, and least to say, we have outdone ourselves for t...
We see more and more businesses embracing the era of mobile commerce today, and truly, t...
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