Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Since the launch of ChatGPT in Nov 2022, everyone has grown obsessed with this new large ...
The customer care industry has the highest employee turnover rate, around 30-50%. We loo...
We’ve done it once again!
Verloop.io has been named in the recently rolled ou...
Chatbots in banking services deliver superior customer experiences. Over the years, it ha...
For any business, customer feedback is a primary determinant of change and progression. I...
Salesforce is a leading and preferred CRM platform for businesses across the globe.
...
In this fast-paced world, businesses need to be quick regarding marketing. That includes ...
It is no secret that customer satisfaction is imperative for any business to thrive and ...
One probably has a set of three tools that they use to talk to customers; Phone calls, e...
Customer satisfaction is the key to the success of the business. It can be improved by d...
Artificial intelligence has changed the way banks and financial institutions function - ...
Both the conversational AI solutions and chatbots work with a similar aim of offering cu...
Chatbots applications for industries have been the technological talk of the town. Over ...
Being a platform with massive traffic, this is the best opportunity for businesses to us...
Natural conversations with the power of AI are transforming customer support. Here, we e...
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