Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Conversational AI
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Once upon a time in food tech, a revolution was brewing. It wasn't sparked by a renowned...
In recent times, we have witnessed remarkable progress in AI, bringing about transformat...
A report from Achieving Customer Amazement claims that one in every four c...
Generative AI, the latest discovery in artificial intelligence, has revolutionised how w...
In the not-too-distant past, customer service in the hospitality industry relied heavily...
Whether offline or online, customers expect to search for and order products at their di...
Envision pouring your soul into your online business, only to be confronted with distres...
Exciting news! Verloop.io has been crowned "Best Customer Service Software for 2023" by T...
The shift from traditional code-based automation development to no-code AI solutions has ...
Last year, we announced that Verloop.io has officially become a WhatsApp BSP, and we’r...
WhatsApp Business has recently introduced a new feature that allows businesses to share t...
Today, we bring you the self-serve Bot Builder.
We at Verloop.io are solemnly com...
Conversational AI solutions are is in its next phase with the emergence of Generative AI...
Agents are overburdened with a long list of tickets to resolve. This is why Conversation...
There’s no reason why any customer support experience should be hindered, for you and ...
Converse