Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Category: Product
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Our Panelists - A Quick Intro
This article is written based on the Verloop.io for Star...
Striking the right balance between Quality of Resolution, Response Time, and CSAT.
...
Information security is the holy grail of all businesses these days. Irrespective of the ...
How many times have you wanted to know your customers’ feedback (to improve CSAT) and e...
We are excited to announce that we now have Jatis Mobile as another WhatsApp provider in...
Measure your customer support chatbot’s achievements and value
Customer support...
Clone your recipes and save time while creating multiple recipes ?
If you're using trigger...
Easy automation for busy people, Verloop now connects with your favorite products - Za...
Variety is the spice of life. The first step is always the hardest. Work hard at working s...
There was a time when digital customer support was only considered as a safety net, for ...
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