Is the agent meeting the defined SLA time for responding to the customer?Â
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Tag: whatsapp csat
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
How many times have you wanted to know your customers’ feedback (to improve CSAT) and e...
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