Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Category: Solutions
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Let’s say a man calls his bank.
He wants to break his Fixed Deposit and withdraw the ...
Automate First Notice of Loss with AI callFor insurance providers, First Notice of Loss (F...
WhatsApp Business Pricing for 2025
If you're using WhatsApp Business Platform through Verl...
Have you ever wished your app could handle customer queries the moment they arise—witho...
Let’s say a customer lands on your website looking for a solution. In one scenario, the ...
How many “callback tomorrow” promises have your agents logged this month?It’s June a...
Buying or renting a property can be a time-consuming and overwhelming process — for bot...
Voice banking is the new way to bank digitally in 2025 and beyond. Here’s why YOUR bank ...
Imagine a customer needs to freeze their card immediately after noticing an unauthorised ...
Facebook messenger chatbot automation is the present and the future. Explore what is Fac...
Every minute matters in a support team’s day.When you’re handling hundreds of inquirie...
Technology has transformed customer support and service with AI and Interactive Voice Re...
In 2025, the WhatsApp API continues to be a powerful tool for businesses seeking to enhanc...
Nearly 1.5 million people had at least one conversation with a chatbot in the past year....
WhatsApp Business API now become the go-to strategy for engaging customers and even enabli...
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