Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: Chatbot analytics
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
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23 KPIs to Measure the Chatbot Performance
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