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customer support
3 Mins
Introducing Threshold- Your Ultimate SLA Tracking Tool
customer support
Introducing Threshold- Your Ultimate SLA Tracking Tool
  • May 2nd, 2024 / 3 Mins read
  • Harshitha Raj
Is the agent meeting the defined SLA time for responding to the customer?  Are t...
customer support
3 Mins
G2 Badges Spring 2024
customer support
G2 Spring 2024 Report: Verloop.io Emerges as the Undisputed Leader
  • April 4th, 2024 / 3 Mins read
  • Harshitha Raj
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
ai chatbots
11 Mins
AI Chatbots: A complete guide
ai chatbots
What is an AI Chatbot: How it Works, Use Cases, and Industrial Application
  • June 16th, 2025 / 11 Mins read
  • Harshitha Raj
Understanding AI Chatbots What if your business could hold thousands of conversations—s...
customer support
18 Mins
Conversational AI examples and use cases
customer support
Debunking Conversational AI with Examples and Use Cases
  • May 14th, 2025 / 18 Mins read
  • Harshitha Raj
Your customer lands on your website at midnight, frustrated because their payment didn’t...
chatbot
8 Mins
chatbot on whatsapp for logistics industry
chatbot
WhatsApp Chatbot for Logistics with Top Use Cases
  • July 12th, 2022 / 8 Mins read
  • Harshitha Raj
To understand the need for a WhatsApp Chatbot for Logistics and to comprehend the size of...
chatbot
5 Mins
Train a chatbot train AI
chatbot
AI training: 5 Easy Ways to Train a Chatbot
  • June 15th, 2022 / 5 Mins read
  • Harshitha Raj
We know AI training is no child’s play. But with these tips and ways handy, you can bu...
chatbot
6 Mins
self service in customer support
chatbot
Scale vs. Personalisation in Customer Support. We Finally Have a Solution! 
  • June 8th, 2022 / 6 Mins read
  • Harshitha Raj
AI-powered chatbots have transformed the way we understand customer support. No longer i...
chatbot
5 Mins
Demo Day: Free Webinar] Unlock Delightful Support Experiences in 45 Minutes
chatbot
[Demo Day: Free Webinar] Unlock Delightful Support Experiences in 45 Minutes
  • May 4th, 2022 / 5 Mins read
  • Harshitha Raj
Learn how to make an AI chatbot for YOUR business With Conversational AI being th...
chatbot
13 Mins
to build or buy a chatbot
chatbot
Build vs Buy: Chatbot Edition
  • March 22nd, 2022 / 13 Mins read
  • Harshitha Raj
To build; or not to build – that is the question.Whether ’tis nobler in the enterpri...
chatbot
4 Mins
queue position in chatbot
chatbot
Boost CX with Verloop.io’s Queue Position Feature
  • November 16th, 2021 / 4 Mins read
  • Harshitha Raj
Verloop.io introduces ‘Queue Position’ on its bot platform. It will help end-user...
whatsapp
8 Mins
7 Best Ways to Collect WhatsApp Opt ins
whatsapp
7 Best Ways to Collect WhatsApp Business Opt-Ins
  • November 8th, 2021 / 8 Mins read
  • Harshitha Raj
WhatsApp opt-in is one of the most powerful Sales and Support tools ever made. WhatsApp Ch...
chatbot
9 Mins
payment gateway on chatbot
chatbot
Level-up CX by Integrating Payment Gateways with Chatbots
  • October 27th, 2021 / 9 Mins read
  • Harshitha Raj
Transacting is the most crucial and conclusive part of a customer’s journey. Elevate th...
chatbot
15 Mins
selecting a conversational ai platform
chatbot
12 Things to Consider Before Selecting a Conversational AI
  • September 21st, 2021 / 15 Mins read
  • Harshitha Raj
In a world full of conversational AI chatbots, selecting the one best suited for your co...
chatbot
7 Mins
chatbot terminology
chatbot
The Essential Chatbot Terminology for Beginners
  • July 28th, 2021 / 7 Mins read
  • Harshitha Raj
Knowing chatbot terms can be thrilling, especially now that almost every site comes with ...
AI
5 Mins
Multilingual bots usage
AI
Globalise Your Business with a Multilingual Chatbot
  • January 19th, 2021 / 5 Mins read
  • Harshitha Raj
With businesses on the constant verge to expand their operations, speaking the local lan...
AI
5 Mins
Conversational AI - Whats the need for it
AI
Conversational AI is Enhancing the Current Support Experience
  • December 31st, 2020 / 5 Mins read
  • Harshitha Raj
According to a study, more than 12,000+ consumers have used either voice or chat assistan...
chatbot
5 Mins
sales during the pandemic
chatbot
Luxury Chatbots Helping Combat Slump in Sales During Pandemic
  • September 8th, 2020 / 5 Mins read
  • Harshitha Raj
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
chatbot
5 Mins
covid-19 bot
chatbot
The Making of the Most Comprehensive COVID-19 Bot Flow: CANbot
  • August 31st, 2020 / 5 Mins read
  • Harshitha Raj
Here’s our story on how we built CANbot - The COVID-19 bot equipped to answer all the q...
chatbot
6 Mins
learnings from a covid-19 bot's engagement
chatbot
Learnings from a Coronavirus Bot That Engaged 290,000+ People
  • August 24th, 2020 / 6 Mins read
  • Harshitha Raj
On March 15th, India registered an unhappy coronavirus milestone - 100 positive COVID-19...

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Leader
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Verloop Labs, Inc
44 Montgomery St
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Verloop Labs Ltd
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