Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: customer support automation
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Your customer placed an order and waited patiently, but the package didn’t arrive on ti...
We discuss 10 definitive AI chatbot trends, predictions and expectations for coming year...
Improving customer engagement for a delightful experience is crucial to a customer reten...
Running an eCommerce business involves juggling various tasks, from marketing and invent...
Live chat support has emerged as one of the most efficient techniques for customer reten...
In today's competitive market, customer experience is the new battleground, and AI is th...
Customer support is an often ignored facet of the Indian business ecosphere, but the n...
Technology simplifies life.
Everything from the moment we wake up to when we slee...
Constant customer support requires automation to do the heavy lifting. A reason to autom...
Growing the business during COVID-19 and making profits become the tip of the iceberg du...
It’s estimated that by 2021, 85% of customer service interactions will be automated. An...
We get you all the insights that why are we building Verloop. The Verloop bot also deploy...
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