Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Tag: customer support
Is the agent meeting the defined SLA time for responding to the customer?
Are t...
If contact centres had a stress meter, most would be peaking in the red.
Between rising...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
The need for WhatsApp chatbots
Whatsapp Chatbots have successfully revolutionized ...
We have an updated version of this blog! Here's the 2021 guide: WhatsApp Bot - A Guide f...
A Robot on WhatsApp sounds like a dystopic fantasy for many, but experts suggest it's alr...
WhatsApp has launched a suite of new product features over the past couple of quarters; ...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
There are various researched being conduct in order to analyse whether Email marketing i...
I can’t tell you when I can’t identify a specific moment in time. But there came a p...
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