Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: customer support
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Voice AI call is at the vanguard of innovation because of LLM models, offering a future in...
The more natural, human-like communication with machines is made possible by conversationa...
Talking to Samuel Gier, vice president of customer experience at Milkbasket, you get th...
There are various researched being conduct in order to analyse whether Email marketing i...
I can’t tell you when I can’t identify a specific moment in time. But there came a p...
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