Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: ecommerce
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Part 2 of our podcast conversation with Tejas Vyas is here! Tejas Vyas is the Head of Pro...
In this podcast, we have Tejas Vyas who is the Head of Product and Design for BigBasket, ...
Looking to automate your eCommerce platform's customer support? Verloop.io can help you ...
In this podcast episode, we have Pratyush Prasanna who is the Head of Merchant Payments ...
In this podcast episode, we have Sandeep Jindal who heads Customer Support for a categor...
Growing the business during COVID-19 and making profits become the tip of the iceberg du...
Ecommerce businesses today are the cusp of something extraordinary. As the pandemic take...
2020 has been a rough year for luxury retailers and producers. Brands will have to rapidl...
Let's discuss the elephant in the room. That is the looming effect of COVID-19 on the big...
We talk to P. K. D. Prasad, #Decathlon India's User Happiness Leader about how Decathlon ...
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