Is the agent meeting the defined SLA time for responding to the customer?
Are t...
Tag: whatsapp
Announcing the highly anticipated release of the G2 Spring 2024 Report – and Verloop.i...
Understanding AI Chatbots
What if your business could hold thousands of conversations—s...
Your customer lands on your website at midnight, frustrated because their payment didn’t...
Foodtech is one of the most challenging industries in the world. Fast-moving SKUs with in...
WhatsApp Pay is finally live in India. This will have a positive impact on digital payme...
The best way to learn how to prepare for the future is to look at the past. As we talk a...
A Robot on WhatsApp sounds like a dystopic fantasy for many, but experts suggest it's alr...
We've published a new article "Step by Step Guide for building Whatsapp bots" and how to...
We are part of the next great social transition. As the world moved online, we heralded ...
Converse